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TERMS AND CONDITIONS

www.maidinmississauga.ca

Effective date:  11th December 2020

  1. Introduction 

Welcome to the LakePoint Cleaning Services website which is located on www.maidinmississauga.ca (“Site” or “Website”).

This website is owned and operated by LakePoint Cleaning Services from Canada. Throughout the Site, the terms “we”, “us”, “Platform”, “Company” and “our” refer to LakePoint Cleaning Services. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

BY ORDERING, ACCEPTING, AND PAYING FOR HOME OR OFFICE CLEANING SOLUTIONS PROVIDED BY LAKEPOINT CLEANING SERVICES THROUGH OUR WEBSITE OR ANY OTHER AGREED UPON AND AUTHORIZED METHOD, YOU  ACKNOWLEDGE THAT YOU HAVE READ THE TERMS AND CONDITIONS BELOW (ALSO FOUND ON OUR WEBSITE), AND FULLY ACCEPT AND AGREE TO THE TERMS AND CONDITIONS AS THEY RELATE TO THE HOME OR OFFICE CLEANING SOLUTIONS YOU HAVE ORDERED. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICY, YOU SHOULD NOT USE THE SERVICES

  1. Definitions 
  • a. “Client” is the person who has ordered and paid for home/office cleaning solutions from LakePoint Cleaning Services, through the company’s website or any other agreed upon and authorized method.
  • b. “Company” is LakePoint Cleaning Services, a company duly registered in the Province of Ontario.
  • c. “Cleaner” is the contractor conducting the Cleaning Services for the Client.
  1. LakePoint Cleaning Services – General Information
  • a. About. LakePoint Cleaning Services offers home and office cleaning services across Ontario, Canada. To find out more information about what we do, please refer to our website
  • b. Sole discretion. We reserve the right to add/discontinue any service anytime at our sole discretion.
  1. Eligibility

The use of our is strictly limited to parties who can lawfully enter into and form contracts. If you are under age 18, you may only use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.

  1. Client Representations and Warranties

The Client represents and warrants that:

  • a. To provide a safe working environment at the Site for the Cleaner to perform the Service;
  • b. The Cleaner will have unencumbered and unobstructed access to those areas of the Premises requiring the Service;
  • c. The Client will provide the Cleaner with access to all services and utilities (including hot and cold water, electricity, and rubbish bins) as required by the Cleaner to provide the Service;
  • d. All cleaning equipment and materials if provided by the Client is at their sole discretion. These products and equipment must not be tampered with and considered in full working order.
  • e. The Client will advise prior to the commencement of the Service of any hazards, slippery surfaces, risks or dangers, ingrained dirt, grease or grime at the Premises;
  • f. The Client is authorised to use the Premises and obtain the provision of Service;
  • g. If the Client requires the Cleaner to clean lift any item that we deem heavy then we reserve the right not to as we encourages the cleaners to follow the applicable health and safety measures. The Client will be required to move those items prior to the commencement of the Service. Any item moved by the Client either before during or after a service will be done at the Client’s sole risk. LakePoint Cleaning Services encourages the Client to follow the applicable health and safety measures to do so in a safe manner.
  • h. The Client will secure or remove any fragile, delicate, breakable or valuable items, including but not limited to cash, jewellery, works of art, antiques, or items of sentimental value prior to the commencement of the Service.
  1. Health and safety risks

In addition to the obligations and warranties, the Client acknowledges and agrees to the following:

  • a. The Cleaner may, either before or during the provision of the Service not use or cease using any materials or cleaning equipment if the Cleaner thinks, in their absolute discretion, that the use of such materials or cleaning equipment poses a risk to health and safety.
  • b. The Cleaner may, either before or during the provision of the Service not provide or cease the provision of the Service where carrying out the Service presents, in the absolute discretion of the Cleaner, a risk to health and safety.
  1. Independent Contractors

LakePoint Cleaning Services Cleaners are independent contractors and this agreement does not create a partnership, joint venture, or any other fiduciary relationship between our Company and the Cleaner. All Cleaners must carry their own coverage having $1,000,000/- liability policy.

  1. Permitted use 

You agree to use the Site and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.

You will not (and will not attempt to):

  • a. Access any of the Services by any means other than through the interface that is provided by LakePoint Cleaning Services;
  • b. Gain unauthorised access to LakePoint Cleaning Services computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, LakePoint Cleaning Services networks, and computer systems;
  • c. Access any of the Site or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
  • d. Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;
  • e. Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and
  • f. Reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by LakePoint Cleaning Services in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.
  1. Payment

The Client agrees to pay the price quoted and any other charges  applicable to LakePoint Cleaning Services in full prior to the clean or at the time of service, unless otherwise agreed in writing with LakePoint Cleaning Services. Our Site accepts all major payment methods which include:

  • Bank Transfer
  • Visa (credit and debit cards)
  • MasterCard (credit and debit cards)
  • American Express
  • Any other payment method we may inform the Client.

We reserve the right to add or change our payment methods at sole discretion anytime.

  1. Limited License and Site Access;

You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

  1. Accounts, Registrations, and Passwords

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer.  If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. LakePoint Cleaning Services is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of LakePoint Cleaning Services. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a “Password”) is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify LakePoint Cleaning Services immediately of any breach of security or unauthorized use of your account. LakePoint Cleaning Services cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site.

  1. Intellectual Property Rights

Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site.  All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at info@maidinmississauga.ca

In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.

  1. Monitoring Activity

Lakepoint Cleaning Services has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. Lakepoint Cleaning Services has no obligation to display or post any content. Lakepoint Cleaning Services, subject to the Privacy Policy reserves the right to disclose, at any time and from time to time, any information or posted the content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request. Lakepoint Cleaning Services shall have no liability in connection with any content or content submitted to, transmitted via, or displayed or posted on this Site, regardless of whether provided by Lakepoint Cleaning Services or any other party.

  1. Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, LAKEPOINT CLEANING SERVICES EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.

  1. Limitation of Liability

You agree that in no event shall LakePoint Cleaning Services be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or LakePoint Cleaning Services’ secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.

  1. Indemnification

You agree to indemnify and hold LakePoint Cleaning Services and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.

  1. Dispute Resolution & Governing Laws

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario and the laws of Canada applicable therein.

  1. Children

If you use or engage with the website and are under 18 years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.

  1. Privacy

For more information on how we collect your information and cookies, please refer to our Privacy Policy.

  1. Changes

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the “Effective Date of Current Policy” date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.

  1. Electronic Communications

When you visit the Site or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.

  1. Severability

If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

  1. Assignment

We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.

  1. Force Majeure

LakePoint Cleaning Services is not liable for any delays caused by circumstances beyond LakePoint Cleaning Services control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures. If any such situation should arise, LakePoint Cleaning Services shall inform the Client accordingly both at the beginning and the end of the period for the current situation. If the situation has lasted for more than two months, both the Client and LakePoint Cleaning Services are entitled to terminate the purchase with immediate effect.

  1. Entire Agreement

These Terms and Conditions set forth the entire understanding and agreement between you and LakePoint Cleaning Services concerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive LakePoint Cleaning Services right to act concerning subsequent or similar breaches.

  1. Term and Termination

This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to LakePoint Cleaning Services shall survive any termination.

  1. Contact Us

For any questions, complaints, and queries or to report any violations, kindly send an email on info@maidinmississauga.ca