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FAQs

You can book a cleaning appointment online by clicking Book Now in the menu above or by calling (289) 499-3699.

You will get a confirmation via email as soon as we pair a cleaning provider with your home.

Standard cleanings are best if your place is already pretty well maintained, and you need a professional to come in a give it a better overall cleaning. Ideal for busy professionals or parents who need a helping hand at home. If your place hasn’t been cleaned in a while, we would definitely recommend your select one of the extras when booking your service.

All areas of the house

      • Dust surfaces
      • Dust and hand wipe furniture tops
      • Dust baseboards, chair rails, and door panels
      • Dust ceiling fans (within reach)
      • Vacuum carpets
      • Vacuum and damp mop floors
      • Dust blinds, window sills, and lock ledges
      • Dust furniture
      • Dust pictures frames
      • Dust lamp and lamp shades
      • Dust and clean mirrors
      • Empty all trash

Bathrooms

      • Dust surfaces
      • Dust blinds, window sills, and lock ledges
      • Dust cabinets, door panels, and baseboards
      • Clean and disinfect surfaces
      • Spot clean cabinet fronts
      • Clean, disinfect, and shine showers and tubs
      • Clean and disinfect toilets inside and out
      • Clean and disinfect door knobs and switch plates
      • Shine fixtures
      • Vacuum and damp mop floors
      • Empty trash

Kitchen

      • Dust surfaces
      • Dust blinds, window sills, and lock ledges
      • Dust chair rails, cabinets, door panels, and baseboards
      • Dust top of refrigerator
      • Clean and disinfect counter tops
      • Spot clean cabinet fronts
      • Clean and disinfect door knobs and switch plates
      • Clean and disinfect sink
      • Clean and disinfect microwave inside and out
      • Clean, disinfect, and shine outside of oven and top of range
      • Clean, disinfect, and shine outside of dishwasher
      • Clean, disinfect, and shine outside of refrigerator
      • Clean and disinfect kitchen table
      • Vacuum and damp mop floors
      • Empty trash

Bedrooms

    • Dust surfaces
    • Dust and hand wipe furniture tops
    • Dust furniture
    • Dust baseboards, chair rails, and door panels
    • Dust blinds, window sills, and lock ledges
    • Vacuum carpets
    • Vacuum and damp mop floors (if non-carpet)
    • Change sheets (upon request)
    • Make beds (upon request)
    • Empty trash

Your cleaner will spend extra time on the bathrooms, kitchen, and living room and also do the inside fridge and inside oven (when requested). Usually we recommend this if you haven’t cleaned your place in a while. The deep clean package is not for you if you want your place to be brand-spankin’ new! If you need heavy detailed cleaning, such as baseboards, blinds, walls, or very small detailing around corners, then call us and we will do a personalized quote just for you!

Includes everything in a standard cleaning, plus:

    • Wash out garbage cans
    • Wipe inside pantry
    • Dust blinds
    • Removing cobwebs
    • Cleaning window sills and ledges
    • Washing cupboards
    • Clean stove top burners
    • Clean inside and outside the microwave
    • Clean and disinfect appliances
    • Deep clean floors
    • Clean inside and outside of oven (upon request)
    • Clean inside and outside of washer and dryer (upon request)

We accept credit cards and eTransfer payment methods.

If you are not happy with your cleaning, please give us a call so we can try to remedy the situation by either sending a cleaner to take care of your request or issuing a partial refund.

This can be hard to predict, though most jobs range from three to six hours. It will depend on the requirements for your cleaning, size of your space, and condition of your home. If it’s an initial cleaning and your home hasn’t been cared for recently, it could take a little longer than usual.

This will depend on the job and the size of your space. We will either send one or two cleaning providers in most cases.

Only if you would like to be. Our cleaners have cleaned homes unsupervised with an exceptional track record for many years, so you can feel confident in knowing that your home will be in good hands — whether you’re there or not. If you won’t be home, just let us know what kind of entry and exit arrangement you would like.